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PAWCATCH · TERMS & PRIVACY

Privacy Policy

This notice explains the personal data processed by CatchCatch, the operator of PawCatch: data and purposes, retention, external processing, and how to exercise your rights.

Company
CatchCatch (캐치캐치)
Service
PawCatch
Business registration number
602-18-80483
Representative
최동연
Address
인천광역시 부평구 갈산2동 동남
Customer support
010-8068-2335
Email
skylife927@gmail.com
Online sales registration
2026-인천부평-1562
Notice updated 2026-10-12Document version 2026-10-12.v14

In this document

011. Data collected, timing and purposes021-1. Processing grounds and your choices032. Location and background walk recording043. Disclosure and sharing with other users054. Retention and use periods064-1. Separate statutory preservation074-2. External-service retention and deletion084-3. Destruction procedures and methods095. Contractors and external services106. Overseas transfers and processing117. Advertising, analytics and browser storage128. Access, correction, deletion, suspension and withdrawal139. Account and data deletion requests1410. Children and legal representatives1511. Safeguards1612. Privacy contacts and remedies1713. Separate terms and revision history

1. Data collected, timing and purposes

We process information you enter or upload, information supplied by your selected sign-in provider, records created through feature use, and device and server-request information. Data for optional features is processed when you use those features. Every sign-in method does not necessarily supply the same fields, such as an email address.

Personal data processing by feature
FeatureData processedTiming and purpose
Account and sign-inMember identifier; sign-in provider and identifiers; email, name and photo when supplied; nickname.Authentication and account management during Google, Apple, Kakao or Naver sign-in and profile setup.
Profile and relationshipsBio, profile links, selected Instagram information, search visibility settings, follows, blocks, family name, members and invitations.Identity and sharing-scope management in profiles, search, friends and family features.
DogsName, photo and breed; optional birthday, weight, sex, neutering status, temperament, precautions and map color.Dog registration, editing and walk management. A dog’s birthday and weight are distinct from the owner’s birth date and health information.
Location and walksLatitude, longitude, time, accuracy and speed; route, distance and duration; walker, dogs and poop status; map cells, neighborhood, territory, rankings and item-use locations.Recording, nearby discovery, game processing, aggregation and chosen sharing when using current-location and walk features.
Content and communicationText, photos, locations and linked records in feeds, comments, chats, reviews, traces and place reports; likes, views, reports and blocks.Content delivery, safety management and inquiry handling when creating, viewing or interacting with content. Uploaded content itself may contain personal data.
Currencies and creation requestsPawprints and Bones balances and acquisition/use history; products and items held; emoticon creation photos, dog information, style, requests and output.Granting and deducting balances, duplicate prevention, creation and support when using the shop, rewards and creation features.
Business verificationApplication materials including business registration number, representative name, opening date, main telephone number and evidence photos.Authenticity checks and operating-permission review only for businesses applying for PawCatch Places verification.
Access and diagnosticsDevice, OS, app version and language; push tokens and notification settings; access and request information; usage events, errors, diagnostic information and SDK identifiers.Notifications, analytics, advertising, troubleshooting and fraudulent-request prevention. Analytics may be linked to member identifiers.
Account and data deletion requestsContact email, sign-in method, optional nickname and request details; consent, receipt and processing information; hashes of email and access addresses to prevent fraudulent submissions.Identity verification, deletion handling, result notifications, and duplicate/fraudulent-submission prevention when receiving a web request.
Advertising and partnership inquiriesBusiness name, reply email, desired product and period; optional start date, region, destination URL, budget and inquiry details; consent, receipt and processing information; email/access-address hash counters to prevent abuse.Collected with consent on the business web form for consultation, review, replies and duplicate/fraudulent-submission prevention. Only responsible administrators can access it; it is not published in the general feed. Payment information and original access addresses are not stored in inquiry records.
Advertising creation, purchase and managementFirebase member identifier; business name, registration number and contact email; images, alternative descriptions, copy and destination URLs; product, period, creative version, consent time and terms version; order number, payment key, amount, payment/refund status and receipt URL; review and operating records.Contract formation and performance, payment, review, publication, refunds and support when an advertiser requests creation, saving or purchase. Full card numbers are not stored. Payment features are provided after operational preparation is complete.
Paid-ad performanceAd ID, creative version, one-time display identifier, impression/click status and time; app member identifier for deduplication.An impression is counted when at least 50% of the ad is visible on an active screen for at least one second; a click when its external link opens successfully. Advertisers receive totals and daily statistics, not member identifiers, precise locations or walk routes.

You can use features that do not need optional information without supplying it. Do not include unnecessary personal data such as other people’s faces, contact details, addresses or resident registration numbers in text or photos. Sensitive information in public posts can be seen by others; check before publishing and request deletion when needed.

1-1. Processing grounds and your choices

Personal data necessary for authentication, account management and requested features such as walk records and content is processed within the scope necessary to perform a contract under Article 15(1)(4) of Korea’s Personal Information Protection Act. Separate consent, retention and destruction standards under location-information legislation also apply to personal location data.

Where processing relies on consent, including advertising/partnership inquiries, the consent screen explains the data, purposes, retention period and effects of refusal. Refusing consent for information unnecessary to an essential service does not restrict unrelated services.

Records subject to statutory preservation obligations are processed only as necessary under the relevant legislation and Article 15(1)(2) of the Personal Information Protection Act. Publication or viewing of this policy, or simply using the app, is not treated as blanket consent to all collection, advertising, third-party disclosure or overseas transfers.

2. Location and background walk recording

Current-location maps, nearby places and neighborhood checks may obtain your location even before you start a walk. Walk routes are linked to accounts, dogs and times. Encoding routes or dividing a map into a grid does not fully anonymize them.

An active walk may continue recording while your screen is locked or another app is in use. Android location foreground services and iOS background location features are used; behavior depends on location permissions, power-saving settings and OS state.

Closing a screen is different from ending a walk. To stop recording, end the walk in the app or connected watch, or revoke location permission in device settings. This stops further route recording for that walk but does not automatically delete previously saved records.

Location-Based Service Terms (Korean) ↗

3. Disclosure and sharing with other users

The live-location sharing switch on the walk-start screen is displayed as on by default each time. You can switch it off before starting or during a walk. Switching it off stops new location publication and requests deletion of the existing public location. Network conditions may delay removal; the expiration and cleanup procedures below then apply. Turning off location sharing does not itself stop route recording.

After a public walk has progressed a certain distance, current coordinates, the dog’s name and profile display information are provided to nearby users on public walks. The viewing radius varies with server settings and app version.

The live public location is updated to the latest position. Deletion is requested when a walk normally ends or sharing is turned off. Disconnect handling and expiration cleanup supplement this when communication is lost. The public location is valid for about 120 seconds after its last update; the server cleans up and deletes expired data every five minutes.

Saved routes and statistics, records shared with family, map territory and rankings, and posts, traces or place information you register or share are separate from live public locations. Ending live sharing does not also delete them. Check your family connections and content visibility.

The current “private” setting for a saved walk does not block the route from every signed-in user. If an active account has “Available to walk together” enabled, other signed-in users can view private walk lists and routes. This setting starts enabled for new accounts. Turning off profile search visibility or live-location sharing alone does not change access to saved routes.

Public profiles, feeds, reviews, traces and place reports display authors, dogs, text, photos and linked walks according to each feature’s visibility. Recipients of external share links or photos may save or reshare them. Family members are sharing recipients you connect, not processing contractors.

The app explains the privacy policy, service terms, and collection, use and disclosure of personal location data, and checks consent before providing the relevant features. Consent to location-service terms, personal location collection/use and walk-record retention are distinguished. The live-sharing switch being on by default does not itself establish legally required consent. Existing consent remains within its purpose and scope; an app update alone does not require blanket renewed consent. Changes requiring separate consent, such as a new purpose or recipient, are explained before use.

Nearby live sharing shows your current location to unspecified nearby public-walk users; family connections share walk history with family members you designate. When personal location data is provided to a third party designated by you, Articles 19(2) and 19(3) of the Location Information Act require prior notice and consent concerning the recipient and purpose, and notification of the disclosure. We do not state that recipient-specific automatic notification is implemented for every in-app view.

Disclosure outside the sharing and external processing described here requires separate consent or a legal basis. Requests from investigative authorities are handled only after checking lawful grounds and procedures. Withdrawing disclosure or sharing does not mean the operator can immediately recover copies independently saved by recipients.

4. Retention and use periods

Personal data is retained only as needed for its collection/use purposes. As a rule, it must be destroyed without delay when its retention period ends or it becomes unnecessary through fulfillment of purpose, account withdrawal or consent withdrawal. The table below defines retention end points. There is no blanket policy of retaining all information for another one, three or five years after account withdrawal.

The records, grounds and periods in section 4-1 apply only where legislation separately requires preservation. Ordinary walk routes and photos are not retained long term together with transaction records merely because a transaction took place. You can also request deletion of specific walks, posts or photos while keeping your account.

Retention end points for service data
Data / purposeRetention period or end pointHandling and considerations
Account, sign-in and profile / account provisionUntil account withdrawal or fulfillment of the account-provision purposeThe authentication account and service profile are deleted separately. See section 4-2 for the authentication provider’s deletion timeline.
Dogs, family, follows and blocks / relationship managementUntil the purpose ends through information deletion, relationship disconnection or account withdrawalThis standard distinguishes other family members’ independent accounts/records and removes unnecessary connections to a withdrawn user.
Saved walk routes, photos, territory and rankings / history and sharingWhile the history-viewing and management purpose remains. Ends upon record deletion, retention-consent withdrawal, account withdrawal or fulfillment of purpose.Optional consent for history after a walk is distinguished. An exception based on separate retention consent after fulfillment of purpose is limited to one year from that consent. You can request deletion of specific records online while keeping your account. Identity and scope are checked before destruction and result notification. Receipt of a request is not automatic deletion completion.
Posts, comments, chats, reviews and traces / content provisionUntil the purpose ends through content deletion or account withdrawalPublishing content is not treated as consent to indefinite retention of its personal data. Copies held by recipients are distinguished.
Currencies, items, emoticon requests and output / feature provisionUntil fulfillment of the relevant purpose, such as request handling or inventory provision, deletion or account withdrawalCreation originals, outputs and public display data are distinguished. All free-currency history is not treated as paid-transaction data requiring five-year retention.
Reports and general support inquiries / fact checking and repliesUntil the purpose of the report or inquiry is fulfilledSection 4-1 applies only when a record qualifies as a statutory consumer-dispute record. A blanket three-year period is not applied to simple inquiries/reports.
Live public location / nearby public-walk displayDeletion requested on normal completion or sharing-off; valid about 120 seconds after the last updateExpired data is subject to server cleanup every five minutes. Communication/cleanup failures are retried. The 120-second validity does not mean physical deletion of every copy is complete.
Location-sharing and nearby-read authorizations / access controlPublic-sharing authorization: up to 12 hours; nearby-read authorization: five minutesExpired authorizations are cleaned up every five minutes. Authorization validity differs from retention of saved walks.
Device route/recovery data / walk recovery and save retriesUntil normal saving, cancellation or the end of the recovery purposeAutomatic blanket expiration of failed-save data and recent neighborhood locations is not fully implemented. After checking whether records need preservation, device app-data deletion or support can be used to clarify cleanup scope.
Business-verification evidence and authenticity checks / application reviewOriginals cleaned up when review ends; incomplete applications become subject to expiration cleanup 30 days after the last updateIncomplete applications, processing history and business operating permissions are distinguished. Submission-limiting records are subject to cleanup 48 hours after their last update. Approved operating permissions are managed until their maintenance purpose ends.
Account/data deletion requests / identity checks and result notificationWhile needed to process an open request; 30 days after completion or rejectionClosed records older than 30 days are cleaned up hourly. Submission-limiting hash counters expire after one hour and are cleaned up hourly.
Advertising/partnership web inquiries / consultation and repliesUntil the earlier of 30 days after rejection/consultation closure or 180 days after initial receiptCleaned up hourly. Email/access-address hash counters for submission limits expire after one hour and are cleaned up hourly. This form does not collect payment information.
Web language setting / chosen languageUntil browser site data is clearedStored in localStorage on your device. In-progress inquiry content is held in page state and disappears when the window is closed.
Browser advertising drafts / writing recoverySeven days after the last saveImage Blobs and input are stored in browser IndexedDB, removed on the next access after expiration, and can be cleared immediately through site-data deletion. While payment opening is being prepared, they remain browser-only even after sign-in. Once account saving is provided, they move to a private account draft after sign-in; the browser copy remains if saving fails.
Signed-in unpaid drafts and unused uploads / writing recovery30 days after the last draft edit; unattached uploads: 30 days after uploadExpired drafts and files are subject to server cleanup. Paid orders and their creatives follow the transaction/advertising standards below.
Ad creatives, publication and performance records / proof of deliveryWithin six months after the final scheduled publication end date purchased or extended; pre-publication stopped-ad records: six months after stoppingImages, public copies, copy, approval records, totals and daily statistics are distinguished. Fixed contractual items, amounts and creative-version identifiers in orders are preserved separately as payment evidence. If data is linked to several ads, the last linked ad’s period applies.
Advertising orders, payments and cancellations / transaction evidenceExpired unpaid orders: 30 days from creation; actual contracts, payments and withdrawal records: five yearsOn account withdrawal, ads are stopped and refunds handled, then statutory evidence is moved to a separate access-restricted path. Advertising images/body copy are not automatically included in five-year transaction evidence. Only relevant complaint/dispute records are retained for three years.
Temporary advertising-display/sign-in data / authentication and deduplicationDisplay identifier: 60 seconds; web sign-in state: 10 minutes; access-address hash counter: one hourExpired server data is deleted sequentially by five-minute cleanup jobs. Delays caused by errors or workload are reprocessed. OAuth provider tokens are used temporarily for sign-in checks and are not stored.
Advertiser business profile / future ordersUntil account withdrawalManaged separately from dog profiles in the app. A random browser payment-customer ID remains until site data is cleared. Social sign-in state follows Firebase authentication storage behavior; you can sign out.

Current handling: app account withdrawal and web account/data deletion requests are separate paths. The web form can request deletion of walk/location records only. After receipt, the operator verifies identity and scope, destroys the requested data and reports the result. Receipt or account withdrawal does not mean immediate automatic deletion of all server/device copies. Statutory destruction duties apply regardless of a separate request.

Request account and data deletion (Korean) ↗

4-1. Separate statutory preservation

These preservation standards apply only when transactions/records covered by the relevant legislation actually arise. They do not justify newly collecting uncollected information or retaining all ordinary member data. Only the minimum identifying details and history needed to confirm the relevant transaction/request are included. They must be separated from ordinary service data, used only for statutory purposes and destroyed when the period ends.

Statutory records, periods and grounds
RecordPeriodGround and scope
Transaction-related display/advertising recordsSix monthsArticle 6 of the Act on Consumer Protection in Electronic Commerce and Article 6 of its Enforcement Decree; when covered display/advertising records arise.
Contract or withdrawal-of-offer recordsFive yearsArticle 6 of the same Act/Decree; limited to actual consumer transactions and withdrawals.
Payment and supply of goods/services recordsFive yearsArticle 6 of the same Act/Decree; limited to actual payment/supply records.
Consumer complaints or dispute-resolution recordsThree yearsArticle 6 of the same Act/Decree; limited to complaints/disputes concerning the relevant consumer transaction.
Confirmation records and handling ledgers for location collection, use and disclosureSix months from creation. Upon consent withdrawal, data within its scope must be destroyed without delay under Article 24(4).Article 16(2) of the Location Information Act and Article 6 of the administrative/technical protection standards for location data. This does not require retaining the entire original walk route for six months.

Web deletion forms and processing history are different from automatic confirmation records of personal location collection/use/disclosure. Stating statutory standards or operating a deletion page does not establish completion of recordkeeping, preservation or notifications to designated third parties. The three-month internet-log provision under the Protection of Communications Secrets Act applies to covered telecommunications operators and communication-confirmation data, not as a blanket basis for retaining every app log.

Electronic Commerce Act Enforcement Decree, Article 6 (Korean) ↗Location-data protection standards (Korean) ↗Location Information Act, Article 24 (Korean) ↗

4-2. External-service retention and deletion

Deletion procedures differ between originals managed by the app and provider authentication, diagnostic and recovery data. The provider periods below do not mean the operator additionally uses every item of personal data throughout those periods.

Verified provider periods and settings requiring confirmation
Data / providerPeriod and deletion standard
Firebase Authentication dataRemoved from the provider’s live and backup systems within 180 days after a deletion request for the service’s authentication account. Provider guidance states that security IP logs are kept for a few weeks.
Firebase Crashlytics crash tracking and associated identifiersProvider guidance states 90-day retention, followed by the start of deletion procedures in live and backup systems.
Firebase Cloud Messaging installation identifiersRetained until an installation-ID deletion API request, then removed from live/backup systems within 180 days. App account withdrawal alone does not guarantee this API call is complete.
Recovery copies of deleted Cloud Storage filesThe currently confirmed soft-delete setting is seven days after deletion. Recovery retention differs from the end of public availability/use in the service.
Analytics, AdMob, map and hosting operating logsDepends on each provider’s data types and console/contract settings. This policy does not currently assert a uniform three-month or one-year period. Actual periods and renewal settings need confirmation and supplementary notice.
Firebase retention periods and processing locations ↗

4-3. Destruction procedures and methods

Data and related records requiring destruction are identified based on retention expiry, fulfillment of purpose, account/consent withdrawal or a lawful deletion request. Minimum records required by other legislation must be kept separately after their grounds and end dates are checked; the remainder must be destroyed without delay.

Electronic files are deleted so that they cannot be recovered or reproduced. Paper records, if held, are shredded, incinerated or otherwise destroyed. Outsourced data follows the provider’s deletion procedure. Hiding, access blocking and account disconnection are distinguished from permanent destruction of originals.

A dispute alone does not justify indefinite retention of all personal data. Statutory preservation obligations or another lawful basis and the minimum necessary scope must be checked, and data destroyed when the reason ends. Delayed/failed deletion must be rechecked; the requester is informed of the actual scope and outcome.

Request account and data deletion (Korean) ↗

5. Contractors and external services

External processing includes storage, authentication, servers and push services through Google Firebase/Google Cloud, and website hosting through AWS. Contractor processing is distinguished from independent processing by sign-in, map and advertising businesses, and sharing with other users you choose. Processing contracts must reflect purpose restrictions, safeguards, subcontractor management and supervision under Article 26 of the Personal Information Protection Act, with compliance monitored.

Providers and their processing roles
Provider / serviceRole and data
Google · Firebase / Google CloudAuthentication; storage of accounts, walks, content, currency data and images; live locations; account-deletion and advertising/partnership inquiries; server features and push notifications.
Google · Analytics / Crashlytics / AdMobUsage analysis that may be linked to member identifiers, device/app diagnostics, advertising and related identifiers/request data.
Google · Apple · Kakao · Naver sign-inAccount linking through the selected provider’s authentication and permitted profile data. Each provider’s policy applies to its own account processing.
Naver Cloud · Google Maps PlatformNecessary map, coordinate and search requests for selected maps, place discovery and address lookup.
Apple · Google device location servicesDevice location measurement and exchange of walk controls/status between phones and connected watches.
National Tax Service business-authenticity APIVerification of business registration number, representative name and opening date when verification is requested.
Amazon Web ServicesWebsite static-file storage/distribution and CloudFront access-request processing.
Google FontsWebsite fonts. External requests may transmit IP addresses and browser-request information to the provider.
Toss Payments Co., Ltd.Advertising payments, cancellations, refunds and transaction evidence. Order number, product name, amount, random customer identifier, purchaser business name and email are transmitted. Payment-method information is entered directly on Toss’s payment screen; its terms/privacy notice explain actual data and periods. Applies when the contract and features are activated.

Dog emoticon creation includes the operator reviewing submitted photos and requests. The actual external AI/image-tool providers, transferred fields and retention terms must be separately explained after operational confirmation; we do not currently assert automatic transmission to a specific AI company.

6. Overseas transfers and processing

Not all data is stored only in Korea. Confirmed storage locations are distinguished from processing requiring further checks. A provider’s business address may differ from the actual storage region.

Overseas transfers require a basis under Article 28-8 of the Personal Information Protection Act. Outsourced processing/storage necessary for a contract must meet Article 28-8(1)(3) and mandatory notice requirements. Transfers relying on separate consent require the necessary information and separate consent. This is not used as a blanket basis for advertising transfers unnecessary for contract performance.

Confirmed locations and transfer conditions
Recipient / locationData, purpose, timing and methodRetention, refusal and checks
Google LLC / Firebase Authentication · United StatesSelected sign-in provider identifiers, supplied email/profile data and authentication-request information. Sent over encrypted networks during sign-in/account management.Processed while needed to maintain the authentication account; after deletion requests, provider removal timelines follow section 4-2. Refusal may limit account features using this authentication.
Google / Firebase Realtime Database · SingaporeLive public locations, profiles, sessions and sharing/read authorizations. Sent over encrypted networks during relevant feature use for nearby display and access control.Location/authorization validity and cleanup follow sections 3 and 4. You can choose not to share or turn it off. Contact support to refuse overseas transfer or request deletion; affected features requiring transfer may be limited.
Google / Cloud Storage · United States (Iowa)Profile/content/creation photos and generated outputs. Sent over encrypted networks for storage/delivery during upload, sharing or creation.Retained according to the purpose and deletion procedures; soft-delete copies may remain for seven days. You can decline uploads, limiting those features.
Google and other sign-in, analytics, advertising, diagnostic and map providersAuthentication, usage events, device and request information for the relevant features is processed through SDKs/networks.Actual processing countries, detailed fields, periods, contractor contacts and legal grounds are to be supplemented after contract/operational checks. We do not describe all processing as occurring in one country or period without confirmation.
AWS CloudFront · Google FontsIP, browser and access information from website/font requests may be processed through global delivery networks.The website-file distribution configuration is in Seoul. Edge locations, log retention and provider-specific conditions require separate confirmation.

The default Firestore and major Cloud Functions use the Seoul region. Overseas-transfer questions, refusal or processing-suspension requests can be sent to skylife927@gmail.com; affected features and processing scope will be explained. Viewing this page is not overseas-transfer consent.

Firebase privacy information ↗Google Privacy Policy ↗AWS Privacy Notice ↗Google privacy contact form ↗

7. Advertising, analytics and browser storage

The app uses Firebase Analytics to analyze screen/feature events, which may be linked to signed-in member identifiers. Crashlytics processes errors/diagnostics in release environments. These are not described as completely anonymous statistics.

AdMob advertising may process device/advertising identifiers and request information needed for ads. Processing varies with OS/SDK settings. We do not currently state that in-app analytics opt-out or separate consent screens for all ads are fully implemented; these choice procedures require further work.

Check the restrictions available in your device’s privacy, tracking and advertising settings. Names and scope vary by OS. Changing settings does not delete previously stored data. Collection/use requests can be sent to support.

The website stores your language choice in browser localStorage. Clearing site data removes it, and you can choose your language again on returning. The currently reviewed website code has no separate visitor-analytics tags or ad pixels; hosting/external-font access processing is separate.

8. Access, correction, deletion, suspension and withdrawal

You may request access, correction, deletion, suspension of processing or withdrawal of consent for personal data such as accounts, profiles and content. Edit information available in the app directly, or email support. Results are provided according to applicable statutory deadlines and procedures.

Change device location permissions or end a walk to stop additional location recording. Live walk-location sharing can be turned off separately. Refusing location permission may limit current-location recording/discovery features.

To request access, notice or correction of personal location data and collection/use/disclosure confirmation records, temporary suspension, consent withdrawal or deletion, email skylife927@gmail.com. Account/walk-data deletion can also be requested on the web deletion page. Do not send passwords or resident registration numbers. Necessary account-verification methods are explained separately.

The app separately explains and obtains consent for location-service terms, personal-location collection/use and walk-history retention. Live sharing starts on by default but can be switched off each time. You can change or withdraw consent through location-service consent management.

When an agent submits a request, lawful authorization/representation may be checked. Only minimum account-verification information is requested; you do not need to send unnecessary personal data in advance.

If a rights request is refused or restricted, statutory reasons and appeal methods must be explained. Exercising statutory rights does not result in disadvantages in unrelated services.

9. Account and data deletion requests

In the app, go to My → Settings → Delete account. Recent sign-in or other checks may be required to protect your account. If you cannot use the app or need related data deleted, use the account-deletion request page.

Provide a contact email, your sign-in method and the requested scope, such as account, walks, posts or photos. If you cannot access your registration email, use an address where you can be contacted; identity checks will be explained separately. Do not send unnecessary materials such as passwords or identity-card copies.

Current account withdrawal includes cleanup of the authentication account/user profile and follow-up cleanup of push, follow and some creation assets. Simultaneous automatic deletion of all walks, territories, dogs, posts, comments, chats and photos is not fully implemented. Requests to delete specific walk/location data while keeping an account are accepted; after identity checks, the operator confirms the scope and destroys the data.

Statutory destruction obligations may apply regardless of a separate request. This notice explains operational limitations and does not restrict your rights. Results for originals, derived data and separately preserved records are explained.

After submission on the deletion page, identity is checked before deleting the account or requested data. Receipt and completed deletion are separate stages. The verified deletion scope is handled without delay and results sent to your contact email. Deleting the app alone does not withdraw the server account.

Request account and data deletion (Korean) ↗

10. Children and legal representatives

Consent-based processing of personal data of children under 14 requires verified consent from a legal representative. Notices must also be understandable to children. App-store age ratings or acceptance of general terms cannot replace this process.

Completion of a separate legal-representative verification system has not currently been confirmed. If child data processed without necessary consent is identified, collection/use must stop and necessary actions such as destruction taken. Children and legal representatives can request access, correction, deletion or withdrawal through support.

Guardians of children aged eight or younger and other persons covered by Article 26 of the Location Information Act may, for protection of life or bodily safety, consent to personal-location use/disclosure or exercise suspension, access, correction and withdrawal rights after statutory conditions and guardian status are verified. A family-account connection alone does not establish guardian status. Submit requests to support; necessary evidence and handling are explained individually.

11. Safeguards

Technical controls include authentication, data-access rules, server-permission checks/expiry and encrypted communication. Operating access is managed within necessary scope; errors and fraudulent requests are monitored.

This does not guarantee complete anonymization, end-to-end encryption of all data or absence of breaches in every situation. Administrative/technical protection and retention/destruction systems are continually reviewed.

12. Privacy contacts and remedies

Send personal/location-data requests to CatchCatch Customer Support at 010-8068-2335 or skylife927@gmail.com. This contact handles privacy/location protection and complaints. After checking a request, results or additional verification needs are explained.

The public bodies below provide privacy-infringement consultation and dispute mediation. Your right to statutory remedies is preserved.

Personal-data request contacts
ItemInformation
Personal data controllerCatchCatch · operator of PawCatch
Privacy protection and complaintsCatchCatch Customer Support
Contact010-8068-2335 · skylife927@gmail.com
How to submitEmail or the account/data deletion request page. Minimum identity-verification information is explained separately.
Privacy Infringement Report Center · 118 (Korean) ↗Personal Information Dispute Mediation Committee (Korean) ↗

13. Separate terms and revision history

October 12, 2026, v14: corrected the default live-sharing setting at walk start and actual access to private walks; supplemented confirmation-record retention, guardian rights for children eight or younger and others, and the privacy-support telephone number. Location-service terms were corrected to v7 on the same date. This does not replace consent to new location processing or establish completion of automatic recordkeeping/disclosure notifications.

October 12, 2026, v13: clarified preservation of existing consent without blanket re-consent solely for an app update, requests for deletion of specific walk/location records online and identity/destruction procedures, and the difference between unspecified nearby sharing and designated family sharing. Location-service terms became v6. This does not mean automatic statutory confirmation records or designated-third-party notifications have been implemented.

October 12, 2026, v12: compared location-law guidance with current legislation to clarify retention end points upon fulfillment of purpose/consent withdrawal and maximum separate-consent retention. Location-service terms became v5, supplementing operator contact and user rights.

September 22, 2026, v10: added advertising self-service guest drafts, advertiser profiles/orders/payment-provider handling, performance/access scope and retention/withdrawal procedures. Operational payments and paid in-app ads are activated after separate preparation; this notice does not itself begin live payments.

September 15, 2026, v9: distinguished service-data retention end points, statutory periods limited to applicable records, provider deletion timelines and destruction procedures. Supplemented controller/contact information, processing grounds/choices, consent withdrawal and overseas transfers, and corrected section numbering. This notice does not replace new collection/disclosure consent or extend retention or deploy automatic deletion.

September 13, 2026, v8: added advertising/partnership consultation through the business web form, required collection/use consent, inquiry access and cleanup after 30 days from rejection/closure or a maximum of 180 days for other inquiries.

September 7, 2026, v2: expanded account, profile, family, content, currency, business verification, advertising, analytics and deletion information; reflected actual storage regions and seven-day file recovery. The location-terms draft was separated to /location.

September 7, 2026, v1: explained differences between earlier descriptions and current service, and published location acquisition/sharing/retention information and draft location terms.

Corrections of current processing facts state their publication date and content and are not treated as new consent. Actual policy changes are announced with their content, reasons and application date, and necessary consent obtained separately. Notice is given at least seven days before application, or at least 30 days for important rights/obligations changes.

Service Terms ↗Location-Based Service Terms (Korean) ↗
CONTACT

Have a request about your data?

Contact us about access, correction, deletion, consent withdrawal or service use. We explain the result after verifying your account.

Privacy, location data and complaints: CatchCatch Customer Support · 010-8068-2335

skylife927@gmail.com
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